CastHub at Home is one plan: $299 a year, or $35 a month if you would rather not pay for a year up front. It covers up to 6 TVs across any number of homes, with any number of people in the family adding photos. The trial lasts 14 days and needs a card on file. Nothing is charged until the trial ends, and cancelling during the trial means no charge at all.

	Yearly	Monthly
Price	$299 a year (works out at $24.92 a month)	$35 a month
Trial	14 days, card on file, nothing charged until it ends	14 days, card on file, nothing charged until it ends
TVs	Up to 6	Up to 6
Homes	Any number	Any number
People in the family	Any number	Any number
Albums, photos, clips, documents	Included	Included
Family calendar on the TV	Included	Included
Cass, the assistant in the app	Included	Included
Cancel	Any time; runs to the end of the year paid for	Any time; runs to the end of the month paid for

What is included

Everything the app does, for every TV and every person: albums with photos and clips from each phone, PDF and PowerPoint pages, the family calendar from Google, Apple or Outlook, one album per TV with as many TVs as you like on the same album, homes to group the TVs by house, invitations for the family, quiet hours and on, off and restart on an Amazon Signage Stick, and Cass, the assistant in the app. There are no tiers and no add-ons.

The trial

The trial lasts 14 days and needs a card on file. Nothing is charged until the trial ends, and cancelling during the trial means no charge at all. A card is asked for at the start so that a family that keeps going is not interrupted on day 15, and so a grandparent’s TV does not go dark because a trial quietly ran out. Until a plan has started, the app lets you build albums and pair TVs; a TV only starts showing an album once the plan is on.

Where it can be bought

CastHub at Home can be bought with a billing address in the United States, Canada, the United Kingdom or Brazil. Prices are in US dollars.

Personal use

CastHub at Home is for families and personal use, under the personal-use terms. A shop, an office, a school or any other organisation needs CastHub for business, the same screens platform with the features an organisation needs.

Digital Frame TV subscribers

If you subscribed to Digital Frame TV, you get CastHub at Home at no extra cost. Sign in to the new app with the email you already use. What changed and what is new.

Billing, in plain words

The person who created the family is the owner and holds the plan; only the owner sees and changes billing. Cancelling is done from the billing page in the app or by email, and the plan runs to the end of the period already paid for. A refund, a credit or any exception is decided by a person on the team, by email to support@cast-hub.com. There is no phone line and nobody will call you.

Frequently asked questions

How much does CastHub at Home cost?

$299 a year, or $35 a month. One plan, covering up to 6 TVs, any number of homes and any number of people in the family. There is nothing to add on.

Is there a free trial?

The trial lasts 14 days and needs a card on file. Nothing is charged until the trial ends, and cancelling during the trial means no charge at all.

Why does the trial need a card?

So that a family that keeps using CastHub at Home after 14 days carries on without interruption, and so that a TV in a grandparent’s house does not go dark because a trial quietly ran out. Nothing is charged during the trial, and cancelling during it means no charge at all.

How do I cancel?

The family’s owner cancels from the billing page in the app, or by emailing support@cast-hub.com. The plan then runs to the end of the period already paid for. There is nothing to return and nobody to call.

Who pays, and who can change the card?

The person who created the family is the owner and holds the plan. Only the owner sees and changes billing. Contributors can add photos and manage TVs but never see a charge.

Can I get a refund?

Refund requests are read by a person on the team. Email support@cast-hub.com with the email the plan was bought with, and Team CastHub replies by email.

Where can it be bought?

With a billing address in the United States, Canada, the United Kingdom or Brazil.

Do I need to buy anything else?

No. CastHub at Home runs on the TVs you already own. An Amazon Signage Stick (about $100) is optional and is the only player the app can switch on and off or give quiet hours.

I subscribed to Digital Frame TV. What do I pay?

Nothing more. Digital Frame TV subscribers get CastHub at Home at no extra cost and sign in to the new app with the email they already use. If the plan does not show in the app, email support@cast-hub.com and the team sorts it out.

Can I use it for my shop or office?

No. CastHub at Home is for families and personal use. An organisation needs CastHub for business, on cast-hub.com, which is the same screens platform with the features an organisation needs.