Frequently Asked Questions

CastHub FAQ

  • What is CastHub?

    CastHub is a cloud-based platform that facilitates the management and digital content distribution of multimedia content across various displays. It allows users to streamline the process of scheduling, monitoring, and broadcasting content effortlessly.

  • How do I deploy CastHub to my displays?

    Download the App on Each Display Device: If your display monitors run on operating systems like Android TV, Tizen, or Apple TVOS, first download the CastHub app from the respective app store on each of these platforms.

    Manage Content via Web Browser: After installing the app on your displays, use a web browser to access the CastHub application. From here, you can upload, manage, and schedule your digital content to be displayed on your monitors.

    This approach allows you to seamlessly integrate CastHub with various operating systems on your display monitors, while managing everything centrally from your web browser. All without the hassle of additional hardware or receivers.

  • What content types are supported by CastHub?

    Depending on your plan, we offer Images, PDF, PPT, PPTX and animations.

  • What pricing plans do you offer and their differences?

    View our pricing and feature availability here.  

  • Does CastHub require you to install or use external hardware?

    CastHub allows you to go unplugged by offering a completely wireless, hassle-free experience. It eliminates the need for cumbersome cables, hardware receivers, or dedicated laptops, simplifying the process of managing digital displays.

    Users can easily download the CastHub app onto their existing Smart TVs, which support Apple, Tizen, or Android OS, and manage their content through a user-friendly web application. This approach not only reduces clutter but also enhances flexibility and ease of use.

    With CastHub, users enjoy a seamless, cable-free solution where simplicity is not just an added feature but a fundamental aspect of the service.

  • What is the difference between Screen Mirroring and Digital Signage?

    Screen mirroring is exactly what it sounds like – mirroring your screen’s content onto another display. It’s a direct, real-time method often used in meetings and presentations. Traditionally, this requires a device, such as a laptop, connected to a display monitor, with someone actively managing the stream. It’s an immediate solution, ideal for live presentations, but it lacks the flexibility and autonomy needed for continuous, dynamic content display. 

    Digital signage, on the other hand, offers broader applications. It’s used to manage and display content like advertisements, information, and entertainment across digital screens. Unlike screen mirroring, digital signage systems can schedule and automatically advance content across multiple monitors. However, many existing digital signage solutions are bogged down by excessive features, leading to inflated costs and complexity in deployment. 

  • What advantage does CastHub provide over other similar solutions?

    Forget about the hassle of purchasing and maintaining extra receivers, hardware or dedicated laptops. While other solutions drown you in features and fees, CastHub hones in on what you truly need; a straightforward, cost-effective way to manage your digital displays without the fluff. 

  • Does CastHub offer templates or the ability to create template designs?

    CastHub stands out in the software market by focusing on simplicity and cost-effectiveness. Recognizing that many clients have their own template designs, CastHub doesn’t burden users with unnecessary template-building features, avoiding extra costs for functionalities that aren’t needed. Instead, it respects the work clients have already done and concentrates on delivering essential functionalities, ensuring clients don’t overpay for features they won’t use.

    For template creation, users can utilize external tools like Canva, Adobe Spark, and Visme, which offer excellent design capabilities, often with free plans. CastHub’s philosophy is to provide a straightforward solution that aligns perfectly with the actual needs of its users. 

  • How does CastHub’s pricing model compare to competitors in terms of cost per screen?

    CastHub differentiates itself in the digital display management market with a unique, flexible pricing model that focuses on user needs rather than just the number of screens. Contrary to competitors who typically charge per screen, CastHub offers a more economical approach.

    Users can start with a Free Plan for up to 2 screens, upgrade to the Pro Plan for up to 10 screens, or opt for the Enterprise version for larger scale needs. This pricing structure is designed to be cost-effective, aligning with the current business environment that prioritizes smart spending and cost justification.

    CastHub not only helps in saving costs but also provides a simplified, efficient platform that prioritizes essential functionality over unnecessary features. This approach ensures that businesses get quality service without a hefty price tag, making CastHub an ideal choice for those seeking value and performance in their digital display management solutions. 

  • What OS compatibility does CastHub support?

    CastHub supports Android TV, Amazon FireTV, and Apple TVOS. Samsung Tizen coming soon.

  • Will CastHub work on a Roku device?

    CastHub supports Android TV, Amazon FireTv, Apple TVOS devices, with Samsung Tizen coming soon. We currently do not offer our CastHub app on Roku. However, you can purchase a media streaming device to install on your Smart TV or digital display that supports Apple TVOS or Android TV. These have been thoroughly tested on our app and cost-effective.

  • Can the the CastHub Team access my digital signage content on CastHub without my permission?

    Unless you grant access by adding them to your CastHub account, our team is unable to view your content uploads. They do not automatically have permissions to see any content you add to the account. 

  • Does CastHub support Google Slides presentations?

    While CastHub does not directly support Google Slides format, you can easily use your Google Slides presentations with our platform. Simply convert your Google Slides into either PowerPoint (PPT) or PDF format, which are compatible with CastHub. This conversion ensures seamless integration of your presentations into the CastHub system, allowing you to manage and display your content effectively. 

  • How does CastHub streamline my digital displays?

    CastHub simplifies digital content distribution by offering a centralized dashboard to distribute and manage content across various displays.

  • Is CastHub user-friendly for beginners?

    Yes, CastHub is designed with a user-friendly interface, making it accessible and easy to use for beginners. 

  • Can CastHub display real-time dashboard content from tools like Salesforce, PowerBI, etc.?

    The capability to display real-time dashboard content from tools such as Salesforce, PowerBI, and similar platforms is currently on the roadmap for our Enterprise offering.

    This feature is being developed to enhance the functionality and versatility of CastHub for enterprise-level users, aiming to provide seamless integration with popular business intelligence and CRM tools. Keep an eye on our updates for when this feature becomes available in our Enterprise plan. 

  • Can I schedule content in advance using CastHub?

    This is currently on the roadmap for our Enterprise plan. This key feature will have the ability to schedule content ahead of time. Users can plan and automate content distribution across various platforms, ensuring a consistent presence for their audience. 

  • Does CastHub offer analytics and performance insights?

    For Enterprise customers interested in this feature, please contact us for more information.

  • What security measures does CastHub employ?

    CastHub prioritizes security and implements measures such as data encryption, secure authentication protocols, and regular system updates to ensure the protection of user data and privacy.

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