Industry
Lobby Visitor Welcome Screens
Which visitor management platforms connect, how to set up Envoy, what privacy rules apply to names on screen, and how hosts get notified.
Lobby visitor welcome screens display guest names and host details on arrival, sourced from visitor management platforms (Envoy, Greetly, Proxyclick). When a visitor pre-registers or signs in, their name and host appear on the lobby screen for a configured 15 to 60 minute window around their arrival. Setup takes about 30 minutes. Privacy controls limit name display to public arrivals only.
A front-desk receptionist, facilities team, or workplace-experience manager can use lobby screens and reception monitors to push visitor welcome messages from Envoy, Greetly, or Proxyclick, expected-guest lists, host notifications, and arrival status updates, replacing the printed visitor sign-in sheet and giving every guest a moment of recognition the second they walk in.
What does a visitor welcome screen display?
Today’s expected visitors with arrival window, host name, and optional welcome message. On arrival, the visitor’s row updates to “checked in” status. Some setups also display a personal welcome (visitor first name plus host name) for the configured duration, typically 15 to 60 minutes around the scheduled arrival. The same screen surface often handles meeting room status below the visitor block.
Which visitor management platforms integrate with signage?
Envoy (most common, REST API), Greetly (REST API + webhooks), Proxyclick (REST API), iLobby, and The Receptionist. Most CMS platforms support Envoy natively. Webhook-based integrations push visitor events in real time; polling-based integrations check every 30 to 60 seconds. The choice depends on the visitor management vendor your office or building already uses.
| Visitor platform | Integration | Setup time | Notes |
|---|---|---|---|
| Envoy | REST API + webhook | 30 min | Most common in mid-size offices |
| Greetly | REST API + webhook | 30 min | Touch-screen check-in focus |
| Proxyclick | REST API | 30 min | Enterprise security focus |
| iLobby | REST API | 45 min | Industrial and government focus |
| The Receptionist | REST API | 30 min | iPad-based check-in |
How do you set up Envoy with a digital signage CMS?
Generate an API token in Envoy admin settings. In the CMS, add an Envoy widget, paste the token, configure the rendering template (visitor name, host name, optional photo). Set visibility window (15 to 60 minutes around arrival). Publish to lobby screens. Setup takes 30 minutes. The same pattern works for lobby digital signage integrations across other visitor platforms.
What privacy considerations apply to visitor names on screens?
Display visitor names only during their public arrival window. Hide visitors flagged as confidential or VIP-only. Limit screen visibility to lobby areas where guests expect public arrival. Some companies display first name and host only; others display amenity-only welcomes without names. Hotels handle the same privacy gates through PMS flags described in hotel lobby signage.
Can lobby screens trigger host notifications?
Yes via the visitor management platform’s host-notification flow, not via the CMS directly. When a visitor checks in, Envoy or Greetly sends an SMS, email, or Slack message to the host. The lobby screen shows the visitor; the host gets the notification through the existing visitor management integration. The two systems share the visitor data but trigger separate downstream actions.