Getting started

Welcome to CastHub

How to sign in, put your first presentation on a screen and get help, in about fifteen minutes.

Your subscription is active

Thank you for choosing the CastHub and Amazon Signage Stick bundle. Your CastHub Pro CastHub Enterprise subscription is active now at dashboard.cast-hub.com, so you can sign in and build your first presentation before the stick arrives.

Your Signage Stick order ships in 7 to 10 business days, to addresses in the continental US only. The Pro bundle includes one stick, plus any you added at checkout. The Enterprise bundle includes two sticks, plus any you added at checkout. Questions about your order or shipping: email support@cast-hub.com.

Your invoice is in the dashboard: open Profile and click View my subscription/invoices to view or download it.

Try it free for 14 days

Thank you for choosing CastHub. Use the next 14 days to set up a screen or two and see how CastHub works for you. Cancel before the 14 days are up and you won’t pay a thing: the account holder opens Profile in the dashboard and clicks Cancel membership next to the plan.

Your invoice is in the dashboard: open Profile and click View my subscription/invoices to view or download it.

Sign in with the email you paid with

Go to dashboard.cast-hub.com and sign in with the email you used at checkout. If you have no CastHub login yet, choose Sign up and create one with that same email. CastHub attaches your plan to the login with the matching email. You can sign in with a password, with Microsoft or with Google.

If the dashboard says there is no active subscription right after checkout, sign out, sign back in with the email you paid with, then open Profile and click Refresh Subscription.

Put your first presentation on a screen

A first screen takes about fifteen minutes. You need a TV or display and a player for it: an Amazon Signage Stick, a Fire TV, an Android TV, an Apple TV, a Samsung or LG smart TV, a Roku, or a computer with a browser.

1. Make a presentation

In the dashboard, open Presentations and click New Presentation. Name it, set the slide duration in seconds, add your slides and save. On Basic, slides come from a PDF of up to 25 pages. Pro and Enterprise also take pictures, uploaded video, PowerPoint, YouTube and Vimeo links, and web pages.

2. Install the CastHub player

On an Amazon Signage Stick, choose CastHub when the stick asks which content management system to use during setup. On a Fire TV, an Android TV, an Apple TV, a Roku or a Samsung or LG TV, install CastHub from the TV’s app store. On a Windows PC or any other computer, open player.cast-hub.com in Chrome or Edge.

3. Verify the screen

The player shows a code. In the dashboard, click Verify device and enter it. You can also go to the address the screen shows, on your phone or computer, and enter the code there. The screen joins your default group.

4. Choose what it plays

Open Devices, find the group the screen is in, choose Presentation and pick the one you made. The screen picks it up on its next sync.

For each further screen, repeat steps 2 and 3. On Basic and Pro every screen is in the default group and shows the same presentation. Enterprise adds device groups, so different screens play different things, plus schedules and emergency alerts. Turn off the TV’s screensaver so it does not cover your slides (how, for each player). The Amazon Signage Stick needs no change there, and it is the one player CastHub can restart, switch off at night and screenshot from the dashboard.

Set up your Signage Stick when it arrives

Plug the stick into an HDMI port on the TV and into power, then follow the setup on the screen. When the stick asks which content management system (CMS) to use, choose CastHub. The CastHub player opens and shows a code: in the dashboard, click Verify device and enter it. From then on the stick starts straight into CastHub, with no app to install and no screensaver to turn off.

To keep slides playing when the internet drops, tick Make available offline in the presentation editor, save, and leave the stick online until the Devices page shows Cached. Uploaded pictures and video play offline. Web pages and YouTube or Vimeo links need the internet (offline playback).

Run the stick from the dashboard

Open the stick on the Devices page and choose Remote Commands to restart it, wake or sleep the TV, clear its cache or take a screenshot of what the screen shows (remote commands, command history). Device Schedules runs the same wake, sleep and restart commands on a timetable, for example the TV on at 7:00 AM and off at 9:00 PM on weekdays (scheduled commands).

Waking and sleeping the TV works over HDMI CEC, which many TVs ship switched off or under a brand name, such as Anynet+ on Samsung, SimpLink on LG and Bravia Sync on Sony (HDMI CEC and display power). The walkthrough below shows a Signage Stick run from anywhere, from 5:49.

Or ask Alex to do it with you

Alex is the AI assistant in the CastHub dashboard, behind the round teal button at the bottom right. Ask in plain words, for example “make a presentation from this PDF and put it on every screen”, or ask where to find something. Alex comes with every CastHub plan, the trial included.

CastHub shows every change Alex proposes on a card first, and nothing changes until you click Confirm. Alex never deletes screens, groups or presentations.

Watch the walkthrough

Eight minutes on the real dashboard: a first presentation, a new screen, a weekly schedule, an alert, Alex, and an Amazon Signage Stick run from anywhere.

The CastHub walkthrough, recorded October 8, 2026 on a real account set up as a demo cafe chain (8:05). Device groups, schedules and alerts in the film are on the Enterprise plan. Also on YouTube.

What your plan includes

BasicProEnterprise
ScreensUp to 2Up to 10Up to 25, or unlimited with the add-on
ContentPDF, up to 25 pagesPDF, PowerPoint, pictures, uploaded video, YouTube and Vimeo, web pagesEverything in Pro
Device groups, schedules and emergency alertsNoNoYes
A login for each person on the team, with roles and spacesNoNoYes

On Basic, the presentation editor shows the picture, video and web page options with a padlock, and they open on Pro. To change plan, open Profile and click View my subscription/invoices, which opens the Stripe billing portal. Back in the dashboard, click Refresh Subscription in Profile and the new plan applies.

Connect your own AI assistant

CastHub also runs an MCP server, so Claude, ChatGPT, Microsoft Copilot and other assistants can run your screens once you sign in to CastHub from them. CastHub shows a preview and waits for your confirmation before anything changes on a screen. Connect your AI assistant.

Help when you need it

The CastHub docs have a setup guide, the player install guides and the known issues. For anything else, email support@cast-hub.com or call (512) 601-5911. The CastHub team works on US Central Time.

Invoices, receipts and your payment method are in the Stripe billing portal: open Profile in the dashboard and click View my subscription/invoices.

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